Decision Making
• Makes decisions even when solutions may produce unpleasant consequences.
• Support decisions other leaders make on their own.
• Obtains relevant information and diverse opinions before making decisions.
• Makes effective decisions during times of ambiguity.
• Creates an environment where complex decisions can be discussed, made and executed.
• Makes decisions in a timely manner.
• Makes decisions based on the long-term health of the center/Agency.

Strategic Thinking
• Devotes appropriate time and attention to strategic issues.
• Considers Agency and center implications when approaching problems or issues.
• Consider issues from different points of view and perspectives, including many sources of information.
• Anticipates potential threats and opportunities.
• Balances short-term needs with long-term priorities.

Creativity and Innovation
• Constantly seeks new insights into his/her job, organization and the outside world.
• Applies innovative solutions.
• Encourages an environment for innovation.
• Is open to innovative approaches to existing as well as new problems.

Communication
• Facilitates the open exchange of ideas and information.
• Fosters an atmosphere of open communication in the organization.
• Practices meaningful two-way communication.
• Ensures people are clear about what the information s/he has communicated.
• Is effective at oral communication.
• Is effective at written communication.
• Holds lower level leaders accountable for communication.
• Communicates decisions, strategies and approaches and the rationale behind them.
• Communicates regularly to the organization regarding strategic issues, program progress and other important information.

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